A skincare specialist shared how she turned her own “acne nightmare” into a multiple award-winning business to help others like her.
Kelly Chaplin runs her own beauty clinic, Kelly Rose Skincare & Aesthetics, based at Little Queen Street in East Hill, Dartford.
The center offers treatments ranging from chemical peels to micro-needles and advanced facials and was inspired by the 29-year-old’s own struggles.
In her early twenties, Kelly suffered from inflammatory cystic acne, post-inflammatory hyperpigmentation, and post-acne scars.
“I never had acne growing up, but when I was 21 I had a stressful job and flared up as a result,” she said.
“It was completely new to me, and I didn’t know how to deal with it, so I followed the advice of my doctor who prescribed me lotions and antibiotics.
“The acne was on the lower part of my face and neck and it quickly got worse.”
Kelly’s own skills in applying makeup meant that doctors didn’t detect that she had acne until she removed it in front of them.
But her personal difficulties will eventually lead Kelly to pursue laser treatments in 2013.
The owner of the beauty business said: “I visited a clinic in London, but when I walked in I had my face full of acne and I was surrounded by beautiful women – it made me feel so embarrassed, ”she said.
“The laser treatment was horrible, it hurt and didn’t seem to do anything. I felt like I had tried everything.”
Kelly was on the verge of giving up when a friend told her about a Surrey cosmetic clinic offering chemical peels as a solution.
A chemical peel is applied to the face to remove dead skin cells and promote new growth.
The goal is to improve the appearance of the skin, for example by reducing age spots and even skin tone.
It comes in three types of peels depending on the severity, called superficial, medium and deep, and medical advice must be taken beforehand.
“I thought I would go for a consultation,” says Kelly. “The first meeting went really well, I was given products and I had three peel sessions and I could see that it really helped me – my skin was transformed. “
Kelly, who studied natural sciences at university, was so pleased with the results that she decided to dig deeper into the underlying research.
“I naturally became curious as to why it worked so well when all the treatments I have tried in the past didn’t work,” she said.
“So, I decided to train in beauty and skin care in 2018, and I realized that I had a passion for helping others look and feel their best.
“I have spent countless hours researching and trying different products to provide my clients with the most innovative and advanced treatments, diving into the different peels used.”
Like many other small independent businesses, the foreclosure has provided more than its share of challenges.
Kelly had to adapt quickly to survive as the salon was temporarily forced to close its doors for treatments.
It was then that she decided to create her own line of skincare products to sell online before being able to reopen her customers again.
“I think because I have had such a personal experience, my clients understand that I once was in their shoes and they know that I can provide the most in-depth service,” she said.
“I want them to feel the relief I felt after my treatments – not worrying about putting on layers of makeup to cover up and instead, loving the skin they’re in.”
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